Hassle-free returns

New: Guide’s Choice Replacement Lenses Have Landed

We've Got Your Back.

New: Guide’s Choice Replacement Lenses Have Landed

From Polarization to ChromaPop™, replacement lenses personalize your view for any conditions.

Shop Replacement Lenses

We've Got Your Back.

Every SMITH helmet comes with a Crash Replacement Policy. If you crash, we’ll help you get a replacement—so you can keep riding with confidence. Conditions apply.

Hassle-free returns

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Your return shipping is covered.","page.common.tryAgain":"Something went wrong, please try again.","page.description.EstExchangeTax":"Estimated exchange item tax","page.description.EstPayment":"Estimated total payment","page.description.LineItemNonReturnable":"This item cannot be returned. \nReason: ${nonReturnableReason}","page.description.ReturnBundle":"Sorry, you can only return the whole bundle","page.description.ReturnBundleAction":"Return bundle","page.description.acceptReturnsPolicy":"We accept returns of unused and undamaged items according to our return policy.\n","page.description.add2NonReturnListSuccess":"Item non-returnable","page.description.afterCredit":"after credit","page.description.agreementBox":"agreement box","page.description.amountOwed":"Amount to be paid","page.description.amountRemain":"Remaining credit","page.description.approvedStatusForCarrier":"Once you've sent the items, you need to enter the shipment details.","page.description.approvedStatusForCarrierPickup":"The pickup service provider will contact you shortly. Please keep your phone on or check your email for updates.","page.description.approvedStatusForGreen":"We'll handle your return request as normal, but you don't need to send the items back to us.","page.description.cart":"Cart","page.description.changeSearchTerm":"Try changing the search term","page.description.claimRefundDesc":"Your instant refund is ready. Click the button below to claim it.","page.description.comment":"Comments","page.description.contactTheStore":"Please contact the store.","page.description.costOfReturns":"Cost of return","page.description.creatingReturns":"Please complete the payment if you haven’t done so.","page.description.creditForExchange":"Credit for exchange","page.description.customizationAdded":"Customization added:","page.description.deliveredStatus":"Your return was delivered","page.description.discountApplied":"discount adjustment","page.description.discountDeducted":"${amount} discount adjustment","page.description.doneStatus":"Once your return request is marked as resolved, we’ll notify you via email.","page.description.exchangeNotes":"Exchange notes","page.description.exchangeShipping":"Exchange shipping","page.description.exchangeShippingRates":"Exchange shipping rates","page.description.exchangeTax":"Exchange tax","page.description.exchange_for":"What do you want to exchange for?","page.description.finishPayment":"You need to enter your card information to finish the payment.","page.description.free":"Free","page.description.generatingDropOffStatus":"Generating Happy Returns QR code …","page.description.generatingLabelStatus":"Generating return label ...","page.description.generatingRetailReworkStatus":"Generating The Return QR code …","page.description.getCostOfReturnsFailure":"Failed to get your ${costOfReturn}. Please \u003c0\u003e${refreshPage}\u003c/0\u003e or \u003c1\u003e${changeMethod}\u003c/1\u003e.","page.description.howManyToReturn":"How many to return?","page.description.howManyYouReturn":"How many do you want to return?","page.description.howWillYouReturnTheItems":"Choose a return method","page.description.images":"Images","page.description.inStore.qrcodeDesc":"Show the QR code and drop off your package in a store near you.","page.description.instructions":"Instructions","page.description.lengthAtLeastCharacters":"Length must be at least 5 characters long","page.description.lengthAtMostCharacters":"Maximum ${length} characters","page.description.limitPlusQuantity":"You can only return one product per request","page.description.limitReturn":"You can only select one item per return request.","page.description.limitReturn.separate":"This item needs a separate return request.","page.description.limitReturn.separateBundle":"This bundle needs a separate return request.","page.description.limitReturnWarn":"Please submit another request","page.description.moreDetails":"Let us know more details","page.description.noAvailableResolution":"No available resolution.","page.description.noAvailableReturnMethod":"No available return method. Please contact the store.","page.description.noAvailableReturnsMethod":"No available returns method.","page.description.noLabelStatus":"Once your return label is ready , we’ll notify you via email.","page.description.noProductFound":"No products found","page.description.nonReturnableReasonAlreadyARequested":"Already requested a return.","page.description.nonReturnableReasonAlreadyRequested":"Already requested return.","page.description.nonReturnableReasonBlockByOrderName":"Return already created, please contact customer service for questions.","page.description.nonReturnableReasonDiscounted":"Does not comply with our returns policy.","page.description.nonReturnableReasonHaventDelivered":"Haven't delivered yet","page.description.nonReturnableReasonItemRejection":"Not comply with our return policy","page.description.nonReturnableReasonPartialReturned":"*Partial items already returned","page.description.nonReturnableReasonPolicy":"Does not comply with our returns policy.","page.description.nonReturnableReasonQuestion":"Your answer didn’t comply with the return policy","page.description.nonReturnableReasonWindow":"Outside of the return window.","page.description.nonReturnableUnfulfilled":"Not yet shipped","page.description.notEligibleSystemRestrictions":"The exchange order is not eligible for return due to system restrictions.","page.description.pageHaveBeenRemoved":"This page might have been removed.","page.description.pendingStatus":"Once your request is approved, we'll notify you via email.","page.description.placedOn":"Placed on","page.description.productDescription":"Product description","page.description.qrcodeDesc":"Show the QR code and drop off your package at a ${carrierName} location near you.","page.description.qrcodeTitle":"Easy return with QR code","page.description.quantity":"Quantity","page.description.readyStatus":"Once your return label is ready , we’ll notify you via email.","page.description.recommended":"RECOMMENDED","page.description.refreshPage":"Refresh your page to try again.","page.description.refundDescription":"The actual refund amount is subject to applied discounts, taxes, shipping costs, and store policy.","page.description.refundExchangeDescription":"The actual refund amount is subject to applied discounts, tax and shipping costs, and store policy. ","page.description.refundidSuccess":"You have been refunded. Click the button below to check its details.","page.description.replaceComments":"Exchange notes","page.description.replaceSameItemDesc":"The displayed cost of return won’t be charged here. We will contact you later for this fee.","page.description.returnPolicy":"Return policy","page.description.returnReason":"Return Reason","page.description.screenNotExist":"This screen doesn‘t exist.","page.description.selectExchangeProductGroup":"Looking for something else?","page.description.shipping":"Shipping","page.description.shippingTax":"Shipping tax","page.description.somethingWentWrong":"Something went wrong","page.description.somethingWentWrongDesc":"Click the button and try again.","page.description.submitReturnsTimeout":"It might take around 15 seconds …","page.description.submitReturnsTimeoutTitle":"Creating return request","page.description.summary":"Summary","page.description.total":"Total","page.description.totalPay":"Total payment","page.description.totalRefund":"Total refund","page.description.uploadMax5MB":"Max size: 50MB","page.description.variant":"Variant","page.description.whyReturn":"Why do you want to return this item?","page.description.whyReturning":"Why are you returning this item?","page.description.writeDownNote":"Describe the exchange variant details.","page.description.yourCartEmpty":"Your cart is empty","page.description.yourOrders":"Your orders","page.details.missingShippingAddress":"Please contact the merchant to add your shipping address before you can proceed.","page.details.order":"Order","page.details.outOfDeliveryReturnWindow":"The order was delivered more than ${returnWindow} days ago. Unfortunately, we cannot accept a return.","page.details.outOfDeliveryReturnWindowNewRequest":"The order was delivered more than ${returnWindow} days ago. Unfortunately, we cannot accept new return requests.","page.details.outOfFufillmentReturnWindow":"The order was fulfilled more than ${returnWindow} days ago. Unfortunately, we cannot accept a return.","page.details.outOfFufillmentReturnWindowNewRequest":"The order was fulfilled more than ${returnWindow} days ago. Unfortunately, we cannot accept new return requests.","page.details.outOfReturnWindow":"Outside of the return window.","page.details.outOfReturnWindowNewRequest":"The order was placed more than ${returnWindow} days ago. Unfortunately, we cannot accept new return requests.","page.details.rejectReason":"Reject reason","page.details.replaceWith":"Replace with","page.details.requestTime":"Request Time","page.details.selectReplacement":"Select replacement","page.details.selectReplacementOptions":"Select options you want to replace it with.","page.dropOff.description.distance":"Closest drop-off location is️ ${distance} ${unit} away","page.dropOff.status.approvedStatus":"Your return is ready to drop off","page.error.alreadySubmittedReturn":"You’ve already submitted a return request for this order.","page.error.backToHomePage":"Back to the home page","page.error.backToStoreUrl":"Back to the store page","page.error.exceedExtraCredit":"The item subtotal cannot exceed your extra credit limit","page.error.exceedImageQuantity":"You can only upload a maximum of 6 images.","page.error.exceedImageSize":"Failed to upload. Maximum size: 5M.","page.error.exceedQuantity":"The number of return items cannot exceed how many you bought","page.error.generalError":"Invalid request","page.error.insufficientInventory":"Insufficient inventory","page.error.invalidItem":"Invalid item","page.error.inventoryNotEnough":"${productTitle} out of stock. Please remove it","page.error.maximumQuantity":"The maximum quantity you can select is ${maximumQuantity}.","page.error.missingShippingAddress":"Missing shipping address","page.error.orderCannotReturn":"You’ve already submitted a return request for this order.","page.error.orderCannotReturnDefault":"The request is not in compliance with our return policy","page.error.orderUnfulfilled":"You cannot request a return as this order hasn’t been shipped.","page.error.pageNotFound":"Page not found","page.error.paymentInProgress":"Payment in progress","page.error.resolutionChanged":"Invalid request as returns resolution changed. Please go back to reselect","page.error.returnItemEmpty":"Return items cannot be empty","page.error.submitFailedPleaseContactUs":"Submit failed:Please contact us.","page.error.uploadImageFailed":"Something went wrong, please try again.","page.error.wrongQuantity":"You can only enter multiples of ${increments}","page.error.yourSessionExpired":"Your session expired.","page.footer.contactUs":"Contact Us","page.footer.privacy":"Privacy","page.footer.terms":"Terms","page.general.details":"Details","page.general.exchangeItems":"Exchange items","page.general.exchangeItemsTax":"Exchange items tax","page.general.exchanges":"Exchanges","page.general.resolution":"Resolution","page.general.returnCredits":"Return credits","page.general.returnItems":"Return items","page.general.returnItemsTax":"Return items tax","page.general.returnStatus":"Return status","page.general.shipping":"Shipping","page.general.taxIncluded":"tax included","page.general.viewReturnsPolicy":"View returns policy","page.gift.action.requestAnother":"Request another return","page.gift.action.startGiftReturn":"Start gift return","page.gift.action.startGiftReturnHint":"Don't have your order information?","page.gift.action.submit":"Submit","page.gift.description.address":"Your address","page.gift.description.howContact":"How do we contact you?","page.gift.description.howResolve":"How can we resolve it?","page.gift.description.inputHint":"The following information can be found on the packing slip from the original order.","page.gift.description.submitSuccessHint":"You’ll receive a confirmation email when the review is complete.","page.gift.description.submitSuccessTitle":"Request under review","page.gift.description.title":"Returning a gift","page.gift.description.whatCustomerEmail":"What is your email address?","page.gift.description.whatOrderNumber":"What is your order number?","page.gift.description.whatOthers":"Anything else we should know? (optional)","page.gift.description.whatPostalCode":"What is your postal code?","page.gift.description.whichOption":"Which option do you want to replace it with?","page.gift.description.whichProduct":"Which product are you returning?","page.gift.description.whoGave":"Who gave you this gift?","page.gift.form.address":"Enter an address","page.gift.form.city":"Enter a city","page.gift.form.country":"Select a country/region","page.gift.form.email":"Enter a valid email address","page.gift.form.emailValid":"Enter a valid email address","page.gift.form.firstName":"Enter a first name","page.gift.form.lastName":"Enter a last name","page.gift.form.options":"Enter an option","page.gift.form.phoneNumber":"Enter a phone number","page.gift.form.postalCode":"Enter a postal code","page.gift.form.productName":"Enter the product name","page.gift.form.state":"Select a state/province","page.gift.placeholder.OrderNumber":"Order number","page.gift.placeholder.addressLine1":"Address line 1","page.gift.placeholder.addressLine2":"Address line 2 (optional)","page.gift.placeholder.city":"City","page.gift.placeholder.country":"Country/region","page.gift.placeholder.email":"Email","page.gift.placeholder.emailOptional":"Email (optional)","page.gift.placeholder.firstName":"First name","page.gift.placeholder.firstName_optional":"First name (optional)","page.gift.placeholder.lastName":"Last name","page.gift.placeholder.option":"E.g. blue, large, etc.","page.gift.placeholder.phoneNumber":"Phone number","page.gift.placeholder.postalCode":"Postal code","page.gift.placeholder.productName":"Product name","page.gift.placeholder.refund":"Refund to store credit","page.gift.placeholder.replace":"Replace with the same item","page.gift.placeholder.shippingPostalCode":"Shipping postal code","page.gift.placeholder.state":"State/province","page.happyReturn.action.getDirections":"Get directions","page.happyReturn.action.viewAllLocations":"View all locations","page.happyReturn.baseShippingAddress":"Based on your shipping address","page.happyReturn.description.closeTime":"Open today until ${closeTime}","page.happyReturn.description.distance":"Closest Return Bar® is️ ${distance} miles away","page.happyReturn.description.noLocations":"The closest Return Bar® is not found. You can view all locations by clicking the button below.","page.happyReturn.description.pendingStatus":"You’ll be informed when your request is approved.","page.happyReturn.recommended.title":"Recommended Return Bar®","page.happyReturn.recommends.title":"Recommended Return Bars®","page.happyReturn.status.approvalPending":"Your return request has been approved. Once the QR code is generated, we’ll notify you via email.","page.happyReturn.status.approvalSucc":"Take your return to a Return Bar®️ and present your items with the QR code.","page.happyReturn.status.generated":"Your return is ready to drop off","page.happyReturn.status.generating":"Generating Happy Returns code","page.header.backToShop":"Back to shop","page.header.chooseItem":"CHOOSE ITEM","page.header.resolve":"RESOLVE","page.header.review":"REVIEW","page.header.shipping":"SHIP","page.instantExchange.title":"Instant exchange","page.landing.CheckAgreement":"You must check the agreement box to continue","page.landing.action.giftReturn":"Returning a gift?","page.landing.description":"Return items online and generate return label easily. Get help and learn more about ${title} return shipping, exchange and refund policy. Powered by AfterShip.","page.landing.email":"Email","page.landing.emailAddress":"Email","page.landing.findYourOrder":"Find my order and start my return","page.landing.orderNumber":"Order number","page.landing.phoneNumber":"Phone number","page.landing.postalCode":"Shipping postal code","page.landing.termsConditions":"\u003cp\u003eI agree to the terms and conditions.\u003c/p\u003e","page.landing.title":"Returns Center","page.landing.viewDetail":"View details","page.landing.viewFullPolicy":"View return policy","page.orderLookup.carousel.placeholder.text":"Image preview","page.pageEditor.editor.resolution.efa.resolution.onStore.banner.withoutRefundHelpText":"We suggest not editing or deleting as it dynamically shows the additional amount your customers need to pay for their exchange.","page.pickUp.status.approvedStatus":"Your return is ready for pickup","page.pickup.placeholder.firstName":"First name","page.pickup.placeholder.firstName_optional":"First name (optional)","page.pickup.placeholder.lastName":"Last name","page.refund.method.title":"Choose a refund method","page.replace.tenLittleVariantInvalid":"Pricing Different: Contact Support","page.request.addMore":"Add more","page.request.addShipment":"Add shipment","page.request.addToCart":"Add to cart","page.request.cancel":"Cancel","page.request.claimRefundNow":"Claim refund now","page.request.create":"Create return","page.request.delete":"Delete","page.request.downloadPrintIbrsLabel":"Get return label","page.request.edit":"Edit","page.request.goToHomeScreen":"Go to home screen!","page.request.hiddenItemsEmptyStateDescription":"There are no items eligible for return from this order.","page.request.hiddenItemsEmptyStateTitle":"No items to return","page.request.howToResolve":"How can we resolve it?","page.request.howToReturn":"How will you return the item(s)?","page.request.language":"Language","page.request.nextStep":"Next","page.request.nonReturnableTitle":"Non-returnable items","page.request.payAndSubmit":"Pay and submit","page.request.payExpired":"This return request has expired. Please create another one.","page.request.payExpired.confirm":"Confirm","page.request.payExpiredTitle":"Request canceled","page.request.payNow":"Pay now","page.request.refundMeDirectly":"Refund me directly","page.request.refundMeDirectlyWithAmount":"Refund me ${refund}","page.request.remove":"Remove","page.request.reviewYourReturns":"Review your return","page.request.shopNow":"Shop now with ${creditTotal}","page.request.soldOut":"Sold out","page.request.submit":"Submit","page.request.unselect":"Unselect","page.request.variantInvalid":"Not available","page.request.viewDetailInRefundid":"View details on Refundid","page.request.viewLocations":"View locations","page.request.viewReturnRequest":"View return request","page.request.viewReturnRequests":"View return requests","page.request.viewStoreLocations":"View store locations","page.request.whatItems":"What would you like to return?","page.requestReview.contactDetails.title":"Contact details","page.retailRework.action.getDirections":"Get directions","page.retailRework.baseShippingAddress":"Based on your shipping address","page.retailRework.disabledInfo":"This method is unavailable since there are no results found near your shipping address.","page.retailRework.modal.title":"Drop-off locations","page.retailRework.status.approvalPending":"Your return request has been approved. Once the QR code is generated, we’ll notify you via email.","page.retailRework.status.approvalSucc":"Take your return to one of The Return locations and present your items with the QR code.","page.retailRework.status.generated":"Your return is ready to drop off","page.retailRework.status.generating":"Generating The Return code","page.rma.expiration.hint":"Please ship your items back within","page.tag.label.keepItem":"You can keep the item","page.tip.overrideRulePrefix":"Overrided eligibility rules","page.title.exchangeOrder":"Exchange order","page.widget.helpWidget.buttonText":"Help","page.widget.trackingWidget.buttonText":"Track your return","phoneNumber.valid.error":"Enter a valid phone number","pick_up.date.instructions":"The date isn't guaranteed. The pickup provider will contact you to confirm.","pick_up.date.limitation":"You can only select a date within 14 days","pickup.address.source.manual":"Another address","pickup.address.source.order":"Original shipping address","pickup.date.required":"Select a date","pickup.info.title":"Select preferred date","pickup.instruction.placeholder":"Add any requirements for the pickup (e.g., ring the doorbell upon arrival)","pickup.instruction.title":"Pickup instructions","pickup.instructions.required":"Enter the text","pickup.location.address.title":"Shipping address","pickup.location.innerContact.title":"Contact information","pickup.location.outerContact.title":"Contact","pickup.location.title":"Pickup location","pickup_instructions_required":"Enter a special instructions","popup.description.answerQuestion":"Before we process your return...","popup.description.answerQuestion.warranty":"Before we process your claim...","popup.description.checkoutWillCountdown":"Please finish the payment within ${maximumMinutes} minutes; otherwise, your return request will expire.","popup.description.checkoutWillOpenOnANewPage":"Checkout will open on a new page.","popup.description.contactSupport":"Something went wrong. Please contact our support at ${phoneNumber}.","popup.description.creditCard":"Credit card","popup.description.deleteItem":"Delete item?","popup.description.doYouWantToDeleteThisItem":"Do you want to delete this item?","popup.description.failedToGenerateLabel":"Failed to generate labels","popup.description.generatingLabel":"Generating labels","popup.description.getMoreReturnLabels":"Get more return labels","popup.description.labelsWantToGenerate":"How many additional labels do you need for this return?","popup.description.no":"No","popup.description.noReturnableQuantity":"You've already submitted a return request for the item(s). Please do not submit again.","popup.description.payForReturnRequest":"Pay for return request","popup.description.paymentFailed":"Payment failed","popup.description.paymentInProgress":"Payment in progress","popup.description.processingShopifyPayment":"Complete your payment before the countdown ends to process your return request.","popup.description.processingStripePayment":"Stripe is processing your payment …","popup.description.requestSubmitted":"Request already submitted","popup.description.requestSummary":"Request summary","popup.description.shopifyPaymentWaiting":"Please wait while Shopify is processing your payment.\nIt might take several minutes…","popup.description.submitFailed":"Failed to submit","popup.description.submitTooOften":"Submit too often. Try again in 10 seconds","popup.description.submittedBefore":"You have submitted an exchange request before.","popup.description.unsuccessfulPayment":"Your payment was unsuccessful.","popup.description.wantKeepIt":"You have submitted an exchange request before. Do you want to keep it?","popup.description.wantToKeepIt":"Do you want to keep it?","popup.description.yes":"Yes","popup.description.youWillBeRedirectedToShopifyPayments":"You will be redirected to Shopify Payments.","popup.request.Close":"Close","popup.request.alreadyPaid":"I've paid","popup.request.cancel":"Cancel","popup.request.continue":"Continue","popup.request.createNewOne":"Create new one","popup.request.createNewRequest":"Create new request","popup.request.done":"Done","popup.request.generateLabels":"Generate labels","popup.request.generatingLabelLoading":"This should only take a moment.","popup.request.paymentCancel":"Cancel","popup.request.search":"Carrier","popup.request.tryAgain":"Try again","popup.request.yes":"Yes","product.label":"Product","product.search.placeholder":"Search by product name","recommendation.location":"Recommended location","recommendation.locations":"Recommended locations","refund_method":"Refund method","resolution.description.creditTotalMention":"You have ${creditTotal} credit to use.","resolution.description.exchange":"Exchange","resolution.description.exchangeCredit":"Shop something new with ${creditTotal} bonus credit","resolution.description.exchangeForAnything":"Exchange for other items","resolution.description.exchangeForAnythingOrRefund":"Exchange for other items or refund directly","resolution.description.extraCredit":"Extra ${extraCredit} included","resolution.description.refund":"Refund to original payment method","resolution.description.refundid":"Refund instantly with Refundid","resolution.description.replaceSameItem":"Replace with the same item","resolution.description.replaceSameItemNew":"What do you want to replace it with?","resolution.description.storeCredit":"Refund to store credit","resolution.description.subtotal":"Subtotal","resolution.multiple.refund.title":"Return item","resolution.refund_card.original_payment.title":"Refund amount","resolution.refund_card.store_credit.title":"Store credit","returnCare.freeReturn":"Free return","returnCare.freeReturn.free":"Free","returnItem_one":"Return item (${count})","returnItem_other":"Return items (${count})","return_detail.courier_slug.not_found":"No carriers found","return_reason.67fa81715de449568bd69c83b171afb2":"Color not as expected","return_reason.81f18d11baa14e4a961dbe927c371663":"Prescription issue","return_reason.a9f161f3e507420b9ffed5225e3594c1":"Incorrect item received / Damaged","return_reason.b9921aa1c40d4ddd8148974c8b32596b":"Changed mind / Doesn’t suit me","return_reason.e8f6b59cecae49a7975e756bdadeaba9":"Did not fit","return_reason.f1036d8835d6467c942daa699f8eb811":"Arrived too late","return_reason.fc2c76dc1c734d4cb2c5465b0a83c079":"Material not as expected","return_routing_rule.return_method.056471d5203b4bb49302f44d51b0922c.description":"You’ll get a return label after your request is approved.","return_routing_rule.return_method.056471d5203b4bb49302f44d51b0922c.instructions":"To complete your return:\n1. Print your shipping label\nIf you are unable to print, please bring this to a carrier location for assistance.\n\n2. Pack up your return\nPlace your item(s) AND the packing slip inside a sturdy container, like the one your item(s) came in. Mark out any older addresses and barcodes. Tape up your package and affix your shipping label to the outside.\n\n3. Ship it back to us\nDrop off your package at a carrier location near you. Once it ships, use the link in your confirmation email to track its progress.","return_routing_rule.return_method.056471d5203b4bb49302f44d51b0922c.name":"Ship with a return label","return_routing_rule.return_method.0c798f8fd504447982faf33e48c0e60c.description":"You’ll get a return label after your request is approved.","return_routing_rule.return_method.0c798f8fd504447982faf33e48c0e60c.instructions":"To complete your return:\n1. Print your shipping label\nIf you are unable to print, please bring this to a carrier location for assistance.\n\n2. Pack up your return\nPlace your item(s) AND the packing slip inside a sturdy container, like the one your item(s) came in. Mark out any older addresses and barcodes. Tape up your package and affix your shipping label to the outside.\n\n3. Ship it back to us\nDrop off your package at a carrier location near you. Once it ships, use the link in your confirmation email to track its progress.","return_routing_rule.return_method.0c798f8fd504447982faf33e48c0e60c.name":"Ship with a returns label","return_routing_rule.return_method.227b87ec5f544efab1b216f5107b023b.description":"You will get a returns label after we approve your request","return_routing_rule.return_method.227b87ec5f544efab1b216f5107b023b.instructions":"To complete your return:\n1. Print your shipping label\nIf you are unable to print, please bring this to a carrier location for assistance.\n\n2. Pack up your return\nPlace your item(s) AND the packing slip inside a sturdy container, like the one your item(s) came in. Mark out any older addresses and barcodes. Tape up your package and affix your shipping label to the outside.\n\n3. Ship it back to us\nDrop off your package at a carrier location near you. Once it ships, use the link in your confirmation email to track its progress.","return_routing_rule.return_method.227b87ec5f544efab1b216f5107b023b.name":"Ship with a returns label","return_routing_rule.return_method.43222096850b4354b6759ef5357b4cb3.description":"You will get the shipping instructions after the request is approved.","return_routing_rule.return_method.43222096850b4354b6759ef5357b4cb3.instructions":"1. Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your RMA number securely in a box. You can use the box the items arrived in or another box if you prefer.\n\n2. Go to a post office or another carrier to ship your package. The return address for your package:\n3. You will receive an email when we receive your items, and when a refund is issued.","return_routing_rule.return_method.43222096850b4354b6759ef5357b4cb3.name":"Ship with any carrier of your choice","return_routing_rule.return_method.65b7c679b94b4dbbbc92ae55a84221ee.description":"You will get the shipping instructions after the request is approved.","return_routing_rule.return_method.65b7c679b94b4dbbbc92ae55a84221ee.instructions":"1. Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your RMA number securely in a box. You can use the box the items arrived in or another box if you prefer.\n\n2. Go to a post office or another carrier to ship your package. The return address for your package:\nSmith - Canada Warehouse\n4800 Rue Molson\nMontréal, Quebec, H1Y 3J8, Canada\n\n3. You will receive an email when we receive your items, and when a refund is issued.","return_routing_rule.return_method.65b7c679b94b4dbbbc92ae55a84221ee.name":"Ship with any carrier of your choice","return_routing_rule.return_method.6dd4c8f2bc174615bace9f35f25c0dc3.description":"You will get the shipping instructions after the request is approved.","return_routing_rule.return_method.6dd4c8f2bc174615bace9f35f25c0dc3.instructions":"1. Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your RMA number securely in a box. You can use the box the items arrived in or another box if you prefer.\n\n2. Go to a post office or another carrier to ship your package. The return address for your package:\n3. You will receive an email when we receive your items, and when a refund is issued.","return_routing_rule.return_method.6dd4c8f2bc174615bace9f35f25c0dc3.name":"Ship with any carrier of your choice","return_routing_rule.return_method.7c170a54c4be41f7a0ff650d75993dda.description":"You’ll get a return label after your request is approved.","return_routing_rule.return_method.7c170a54c4be41f7a0ff650d75993dda.instructions":"To complete your return:\n1. Print your shipping label\nIf you are unable to print, please bring this to a carrier location for assistance.\n\n2. Pack up your return\nPlace your item(s) AND the packing slip inside a sturdy container, like the one your item(s) came in. Mark out any older addresses and barcodes. Tape up your package and affix your shipping label to the outside.\n\n3. Ship it back to us\nDrop off your package at a carrier location near you. Once it ships, use the link in your confirmation email to track its progress.","return_routing_rule.return_method.7c170a54c4be41f7a0ff650d75993dda.name":"Ship with a return label","review.description.shippingAddress":"Shipping address","review.editContactDetailsModal.contact.email.invalid":"Enter a valid email","review.editContactDetailsModal.contact.email.required":"Enter the email","review.editContactDetailsModal.contact.firstName.required":"Enter a first name","review.editContactDetailsModal.contact.lastName.required":"Enter the last name","review.editContactDetailsModal.saveSuccess":"Contact details saved","review.editContactDetailsModal.shippingAddress.addressLine1.required":"Enter an address","review.editContactDetailsModal.shippingAddress.city.required":"Enter a city","review.editContactDetailsModal.shippingAddress.country.required":"Select a country","review.editContactDetailsModal.shippingAddress.postalCode.invalid":"Enter only letters and numbers","review.editContactDetailsModal.shippingAddress.postalCode.max":"Maximum: 20 characters","review.editContactDetailsModal.shippingAddress.postalCode.required":"Enter the postal code","review.editContactDetailsModal.shippingAddress.state.required":"Select a State/Province","review.reSelectMethodNotice.info":"Because you've updated your shipping address, you'll need to choose a new return method. \u003c0\u003eChoose return method\u003c/0\u003e","review.submit.error.invalidCountry":"Shopify checkout doesn't support your shipping country","schedule_pickup.title":"Schedule return pickup","setting.seo.metaDescription":"Enjoy peace of mind with a simple and flexible return experience. Choose your preferred resolution to best suit your needs. Powered by AfterShip Returns.","setting.seo.metaTitle":"Hassle-free returns","shipment.card.items.label":"Items","shopNow.shipTogetherWithReplacement.banner.text":"You need to pay ${RemainingCredit} for the exchange.","shopNow.shipTogetherWithReplacement.popup.description":"Get your exchange and new items together—fewer trips, fewer emissions.","shopNow.shipTogetherWithReplacement.popup.primaryButton":"Shop now","shopNow.shipTogetherWithReplacement.popup.secondaryButton":"No, thanks","shopNow.shipTogetherWithReplacement.popup.title":"Need anything else?","status.badge.refundedStatus":"Refunded","status.description.approvedStatus":"Your return request has been approved","status.description.approvedStatusGreenReturn":"Good news, you can keep your items!","status.description.deliveredStatus":"Your return was delivered","status.description.doneStatus":"Your return request has been resolved","status.description.expiredStatus":"Your return request has expired","status.description.pendingStatus":"Your return request is under review","status.description.receivedStatus":"Your returned items have been received","status.description.rejectedEFAStatus":"Your request has been rejected because you changed the shipping address when paying for the exchange order. Please contact us directly to handle your return request.","status.description.rejectedStatus":"Your return request has been rejected","status.description.shippedStatus":"Your package is on the way","status.name.approved":"Approved","status.name.done":"Resolved","status.name.pending":"Pending Approval","status.name.received":"Shipment Received","status.name.rejected":"Rejected","status.name.shipped":"Shipped","store_credit.incentive":"Bonus store credit","store_credit.name":"Refund to store credit","suggested_address":"Suggested address","tips.error.exchange_item_not_available":"Not available for exchange","use_entered_address":"Use entered address","use_suggested_address":"Use suggested address","v2.date_formate.at":"${date} [at] ${time}","v2.date_formate.create_at":"Created on ${date}","v2.exchange.title":"What you're getting","v2.in_app.collection.all":"All","v2.in_app.collection.recommend":"Recommended for you","v2.label.title.items":"Items","v2.original_payment.refunded":"${price} refunded to original payment method","v2.page.action.confim.cancel":"Cancel","v2.page.action.confirm.cancel":"Cancel","v2.page.action.confirm.remove":"Remove","v2.page.action.downloadShippingDocument":"Get conditional shipping document","v2.page.action.selectVariant":"Select options","v2.page.action.specify_details":"Specify details","v2.page.description.exchangeCount":"Exchange for ${variant} × ${selectedCount}","v2.page.description.exchangeFor":"Exchange for ${description}","v2.page.description.exchange_details_added":"Exchange details added","v2.page.description.lengthAtLeastCharacters":"Length must be at least ${length} characters long","v2.page.description.selectItem.removeDescription":"This item will be removed from your return request.","v2.page.description.selectItem.removeTitle":"Remove item","v2.page.description.selectedCount":"Return item ${selectedCount}","v2.page.description.selectedCount_one":"Return item ${selectedCount}","v2.page.description.selectedCount_other":"Return items ${selectedCount}","v2.page.error.exceedImageLength":"Limit of 6 images reached","v2.page.error.exceedImageSize":"Image must not exceed 50 MB","v2.page.error.nonRepeatableImage":"Images are not allowed to be duplicated","v2.page.error.submit.duplicate":"Exchange item not available. Please remove it","v2.page.error.submit.invalid":"Exchange item out of stock. Please remove it","v2.page.error.uploadImageNetError":"Network error","v2.page.exchangeItem_one":"Exchange item (${count})","v2.page.exchangeItem_other":"Exchange items (${count})","v2.page.general.exchangeItem":"exchange item","v2.page.general.exchangeItems":"exchange items","v2.page.general.returnItem":"return item","v2.page.general.returnItems":"return items","v2.page.general.tax":"Tax","v2.page.returnItem_one":"Return item (${count})","v2.page.returnItem_other":"Return items (${count})","v2.popup.request.next":"Next","v2.popup.request.select":"Select","v2.refundid.refund_ready":"${price} refund ready on Refundid","v2.refundid.refunded":"${price} refunded with Refundid","v2.remove.item.desc":"This item will be removed from your return request.","v2.remove.item.title":"Remove item","v2.replace.pay":"You need to pay ${price}","v2.replace.refund":"You'll get a ${price} refund","v2.request.another.return.text":"Request another return","v2.request.another.return.text.warranty":"Submit another claim","v2.resolution.description.exchangeCredit":"That includes a \u003c0\u003e${extraCredit}\u003c/0\u003e bonus on us!","v2.return.reason.detail.header":"Return reason details","v2.return.reason.detail.title":"Return reason","v2.return_method.happy_return.unavailable":"Only available when the number of return items is less than 9","v2.return_method.retail_rework.unavailable":"This method is unavailable as no drop-off locations are near your shipping address","v2.return_methods.happy_return.policy":"\u003c0\u003eBy selecting, you agree to Happy Returns’ \u003c1\u003e\u003c0\u003eprivacy policy.\u003c/0\u003e\u003c/1\u003e\u003c/0\u003e","v2.returns_list.draft_cancel":"Cancel return","v2.review.contactDetails.edit":"Edit","v2.review.contactDetails.title":"Contact details","v2.review.editContactDetailsModal.addressLine1":"Address line 1","v2.review.editContactDetailsModal.addressLine2":"Address line 2 (optional)","v2.review.editContactDetailsModal.city":"City","v2.review.editContactDetailsModal.contactDescription":"Return notifications will be sent to this email address.","v2.review.editContactDetailsModal.contactTitle":"Contact information","v2.review.editContactDetailsModal.country":"Country","v2.review.editContactDetailsModal.email":"Email","v2.review.editContactDetailsModal.firstName":"First name","v2.review.editContactDetailsModal.firstName_optional":"First name (optional)","v2.review.editContactDetailsModal.lastName":"Last name","v2.review.editContactDetailsModal.postalCode":"Postal code","v2.review.editContactDetailsModal.save":"Save","v2.review.editContactDetailsModal.shippingAddressDescription":"Updates apply to your exchange orders.","v2.review.editContactDetailsModal.shippingAddressTitle":"Shipping address","v2.review.editContactDetailsModal.state":"State/Province","v2.review.editContactDetailsModal.title":"Edit contact details","v2.rma.detail.title.has.submitted":"Your return has been submitted","v2.rma.detail.title.has.submitted.warranty":"Your warranty claim has been submitted","v2.shipping.address.title":"Shipping address","v2.shipping.title":"How to return the items?","v2.store_credit.refunded":"${price} refunded as store credit","v2.submitted.text":"submitted","v2.summary.fold.desc":"Details","v2.toast.cancel_confirmed_draft_return":"Cannot cancel a confirmed draft return","v2.validation.courier.enter":"Enter a courier name","v2.validation.tracking.number.enter":"Enter a tracking number","validation.error.emailNotFound":"This order doesn't have email information. Contact us to request a return.","validation.error.robot":"Unusual traffic from your computer network. Please refresh and try again.","validation.error.shippingAddress":"Shipping address is invalid","validation.error.wrongOrderNoEmail":"\u003cp\u003eWe couldn’t find that order. Please check your ${verification_methods}.\u003c/p\u003e","validation.required.thisField":"This field is required","verifyMethod.email":"email","verifyMethod.emailAddress":"email address","verifyMethod.phoneNumber":"phone number","verifyMethod.verifyBy":"Verify by","verifyMethod.zipcode":"postal code","view.more.locations":"View more locations","view.nearby.locations":"View nearby locations","you_entered":"You entered"}}}},"page":"/404","query":{"logged_in_customer_id":"","path_prefix":"/tools/returns-center","shop":"v8pti0-6j.myshopify.com","signature":"1989ca2b004d8aacd5092011e2f49c8b3a1ac8435905ec6d518e422ffe34c159","timestamp":"1782843955"},"buildId":"iZwZJbC3jGUGRi2Iat2Eu","assetPrefix":"https://shopper.returnscenter.com","runtimeConfig":{"APP_ENV":"production","GIT_COMMIT_SHA1":"0731aa7cd74e21718841616672d780784d0743d1","BUILD_NUMBER":"0","PROJECT_NAME":"shopper-refactor"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":[63831,92783],"appGip":true,"scriptLoader":[]}<script async="" type="text/javascript" src="https://sdks.am-static.com/cookie-banner/sdk.js"/><script> window.$asConsentListeners = window.$asConsentListeners || []; window.$addASConsentListener = (callback) => { window.$asConsentListeners.push(callback); }; window.customerLangCode = "en" .weglot-container {display: none !important;}