I/O Goggles
"Dear Smith, I ordered two pairs of I/O ski goggles recently. One I received on March 19, 2026 (1246590), and the other I received March 23, 2026 (1249214). The former (1246590) was a birthday present to my son. In the picture below, you’ll see that the lens is defective. The order came with a Chromapop sun green mirror and another one that is in the picture below. I’m not sure what that color is, but I believe it’s meant for cloudy days and more appropriate for flat light. Anyway, if you look at the section that clips into the nose piece, you’ll see that there’s a double layer intruding on the tab that clips into the opening in the nose piece. Because of that double layer being where it is, when the lens is situated in place, it does not seal. Wind comes into the goggles because there a gap. There is not a tight seal. What can I do to replace this defective lens? If you need more information from me, please tell me. The shipment was sent to my home address at John Achorn, 240 Portland Street, Lancaster, NH 03584."