Glasses are great. . customer service is a joke. .
"Left arm broke clean off. I asked them for a replacement arm (not a new pair of glasses) and they basically told me "Sorry bud, that's a you problem, here's a coupon for your next pair. " I don't need another pair, I need a replacement arm!! Glasses are great, just don't go crying to Smith when they break, cuz all you're getting is a coupon."