Smith Optics Canada Help Center
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What is Smith's Return Policy?
Eligibility and Conditions
Full Price Online Orders:
- We accept returns within 30 days of the purchase date.
- We do not offer exchanges.
- Products must be unused and in their original packaging.
- Pro Program orders are not eligible for return.
Initiating a Return
Accessing Your Account:
- Locate your account using your order number, email address, and billing zip code.
- At this time, we do not offer return labels through our Canadian shipping partners.
- The cost of the return will be paid by you. You are free to choose any courier service through which to ship your return.
- Follow the link here