Smith Optics Canada Help Center

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What is Smith's Return Policy?

Eligibility and Conditions
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​​​​​​Full Price Online Orders:
  • We accept returns within 30 days of the purchase date.
  • We do not offer exchanges.
  • Products must be unused and in their original packaging.
  • Pro Program orders are not eligible for return.

​​​​​​Initiating a Return

Accessing Your Account:​​​​​​
  • Locate your account using your order number, email address, and billing zip code.
  • At this time, we do not offer return labels through our Canadian shipping partners.
  • The cost of the return will be paid by you. You are free to choose any courier service through which to ship your return.
  • Follow the link here