Smith Optics Help Center
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Return Policy
Eligibility and Conditions
Full Price Online Orders:
- We accept returns within 30 days of the purchase date.
- We do not offer exchanges.
- Products must be unused and in their original packaging.
- Pro Program orders are not eligible for return.
Quality Concerns with Prescription Orders
If you have any concerns regarding the quality or accuracy of your prescription order, please contact us via our Contact Us page before initiating a return.
Initiating a Return
Accessing Your Account:
- Locate your account using your order number, email address, and billing zip code.
- Follow the link here