Smith Optics Help Center

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What is Smith's Return Policy?

Eligibility and Conditions
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​​​​​​​​​​​​​​Full Price Online Orders:
  • We accept returns within 30 days of the purchase date.
  • We do not offer exchanges.
  • Products must be unused and in their original packaging.
  • Pro Program orders are not eligible for return.

Quality Concerns with Prescription Orders
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If you have any concerns regarding the quality or accuracy of your prescription order, please contact us via our ​​​​​​​​​​Contact Us page before initiating a return.

​​​​​​​​​​​​​​Initiating a Return

Accessing Your Account:​​​​​​​​​​​​​​
  • Locate your account using your order number, email address, and billing zip code.
  • Follow the link here